Olark¶
The Olark modules allow you to watch the chat transcripts, and messages in your Olark account.
Getting Started with Olark¶
Prerequisites
- An Olark account
In order to use Olark with Ibexa Connect, it is necessary to have an Olark account. You can create an Olark account at olark.com/signup/create_new_account/trial.
Note
The module dialog fields that are displayed in bold (in the Ibexa Connect scenario, not in this documentation article) are mandatory!
Note
You do not need to establish a connection to trigger the webhooks in Olark using Ibexa Connect.
Triggers¶
Universal Webhook¶
Setup a webhook in Olark.
Note
You need to have an upgraded account to trigger the webhooks in Olark.
1. Open the Universal Webhook module, enter a name for the connection, click Save, and copy the URL address to your clipboard.
2. Login to your Olark account. Click Integrations > Webhooks. In the URL to post to field, enter the URL address copied in step 1, select the events, and click Save.
You have successfully added the webhook.