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Enabling personalization

The personalization service is based on a client-server architecture. The recommendation client that is part of your installation must connect to the server that is run and maintained by Ibexa. To use the service, you must get and set up authentication parameters.

Requesting access to the server

First, you must accept the terms and conditions of the personalization service.

To do this, in the Back Office, select Personalization, and then Dashboard. On the welcome screen, enter the following details:

  • A full name of the person responsible for accepting the terms and conditions
  • An email address to which you want the confirmation to be sent
  • An installation key that can be found on the Maintenance and Support agreement details page in the service portal

Select the I have read and agree to the Terms and Conditions checkbox, and then click Submit. Your request is sent to Ibexa, and you will receive a confirmation email in response.

Configuring customer credentials

When you receive the confirmation email, ask your administrator to add the credentials to your configuration.

Changing the installation key

If necessary, you can modify the installation key configured in the personalization settings. To do this, in the Back Office, select Personalization and then Settings. Modify the value in the Installation key field and save your changes.

Disabling the service

Clear the Installation key field to temporarily disable the personalization service for your account. Entering the same key re-enables the feature.