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Cross content type recommendations

Cross content type option is used to combine best recommendation items from different content types. It applies to scenarios which have more than one output type configured.

Configure scenario

To get multiple output types in the recommendation request, perform the following actions:

  1. Go to Personalization -> Scenarios.
  2. Click the Edit icon next to the scenario for which you want to set cross content type recommendations.
  3. In the Output type multiselect field, select the types for which you want to get recommendations in the request. It contains a list of all content types exported for the specified customer ID.
  4. Next, go to Preview Scenario.
  5. From the Output type drop-down, select All.

The All option automatically appears after content types are selected in the scenario settings.

Note

The All option can be translated according to your needs.

Cross content type

Use cross content type in Page Builder blocks

When scenarios are configured to display cross content type recommendations, you can use them in the following Page Builder blocks: Dynamic targeting and Personalized.

To get all output types in the Personalized block, in Page Builder, perform the following actions:

  1. In the block settings, set the scenario with configured crosscontent types output.
  2. Next, from the drop-down Select a Content Type to be displayed, select All.
  3. Increase the display limit to make sure all recommendations are shown.
  4. Click Submit.

To get all output types in the Dynamic targeting block:

  1. In the block settings, set the scenario with configured crosscontent types output.
  2. From the Output type drop-down, select All.

  3. Next, set the rules according to your needs.

  4. Click Submit.

For more information, see Parameters in the developer documentation.

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