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Opsgenie

The Opsgenie modules enable you to create, retrieve, delete alerts, or add tags and notes in your Opsgenie account.

Getting Started with Opsgenie

Prerequisites

  • An Opsgenie account

  • A team created in your Opsgenie account

In order to use Opsgenie with Ibexa Connect, it is necessary to have an Opsgenie account. If you do not have one, you can create an Opsgenie account at Opsgenie.

Note

The module dialog fields that are displayed in bold (in the Ibexa Connect scenario, not in this documentation article) are mandatory!

Connecting Opsgenie to Ibexa Connect

To connect your Opsgenie account to Ibexa Connect you need to retrieve the API Key from your Opsgenie account.

  1. Log in to your Opsgenie account.

  2. Go to Teams and select the team you want to use with Ibexa Connect, or click Add team (61f274b778152.png) and create a new team.

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  3. Open Integrations and click the Add integration button (61f274baaa8e1.png).

  4. Go to the API tile and click the Add button.

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  5. Copy the provided API Key and save the dialog by clicking the Save Integration.

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  6. Go to Ibexa Connect and open the Opsgenie module's Create a connection dialog.

  7. Enter the API Key you have copied in step 5 to the respective field, select a region, and click the Continue button to establish the connection.

The connection has been established. You can proceed with setting up the module.

Alert

Create Alert

Creates a new alert.

Message

Enter the alert text content. Max 130 characters.

Alias

Enter the user-defined identifier for the alert. There can be only one "Open" alert with the same alias.

Description

Enter the detailed description of the alert. Max 15 000 characters.

Responders

Add recipients of the alert notification.

Responder ID

Enter (map) the responder ID. Either id or name of each responder should be provided.

Name

Enter the name of the responder. Either id or name of each responder should be provided.

Username

Enter the username of the responder. For example, the user's email.

Type

Select or enter (map) the type of the responder.

Possible values are: team, user, escalation, or schedule.

Visible To

Specify teams and users that the alert will become visible to without sending any notification.

Responder ID

Enter (map) the responder ID. Either id or name of each responder should be provided.

Name

Enter the name of the responder. Either id or name of each responder should be provided.

Username

Enter the username of the responder. For example, the user's email.

Type

Select or enter (map) the type of the responder.

Possible values are: team, user.

Alert will be visible to the teams that are specified withinResponders field by default, so there is no need to re-specify them within Visible To field.

Actions

Add custom actions that will be available for the alert, e.g. restart. Max 10 actions.

Tags

Add tags to the alert. Max 20 tags.

Details

Enter key-value pairs to use as custom properties of the alert.

Entity

Enter the name of the entity the alert is related to, e.g. application, server, etc.

Priority

Select or map the alert priority level.

Source

Specify where the alert is coming from.

User

Enter the display name of the request owner.

Note

Enter the additional note that will be added while creating the alert.

Get an Alert

Retrieves alert details.

Identifier Type Select whether you want to specify an alert by the Alert ID, Tiny ID, or Alias ID.
Alert ID / Tiny ID / Alias ID Enter (map) the ID of the alert you want to retrieve.

Delete Alert

Deletes an alert.

Identifier Type Select whether you want to specify an alert by the Alert ID or Tiny ID.
Alert ID / Tiny ID Enter (map) or select the ID of the alert you want to retrieve.
Source Enter the display name of the request source.

Add Note to Alert

Adds a note to an alert.

Identifier Type Select whether you want to specify an alert by the Alert ID, Tiny ID, or Alias ID.
Alert ID / Tiny ID / Alias ID Enter (map) or select the ID of the alert you want to add a note to.
Note Enter the content of the note you want to add to the alert.
Source Specify the custom source of the note.
User Enter the display name of the request owner.

Add Tags to Alert

Adds tags to an alert.

Identifier Type Select whether you want to specify an alert by the Alert ID, Tiny ID, or Alias ID.
Alert ID / Tiny ID / Alias ID Enter (map) or select the ID of the alert you want to add tags to.
Tags Enter tags you want to add to the alert.
Source Specify the custom source for the note.
User Enter the display name of the request owner.
Note Enter the note to the alert.

Other

Make an API Call

Allows you to perform a custom API call.

URL

Enter a path relative to https://api.opsgenie.com/. For example alerts.

For the list of available endpoints, refer to the Opsgenie REST API Documentation.

Method

Select the HTTP method you want to use:

GET

to retrieve information for an entry.

POST

to create a new entry.

PUT

to update/replace an existing entry.

PATCH

to make a partial entry update.

DELETE

to delete an entry.

Headers

Enter the desired request headers. You don't have to add authorization headers; we already did that for you.

Query String

Enter the request query string.

Body

Enter the body content for your API call.

Example of Use - List Alerts

The following API call returns all alerts in your Opsgenie account:

URL:

alerts

Method:

GET

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The result can be found in the module's Output under Bundle > Body > data.

In our example, 3 alerts were returned:

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The result can be found in the module's Output under Bundle > Body > data.

In our example, 3 alerts were returned:

61f274c1adf0a.png