Ibexa DXP Commerce edition product guide¶
What is Ibexa Commerce¶
Ibexa Commerce is the most powerful edition offered by Ibexa.
It assists you in managing each aspect of your customers' journey by combining content management, customization, and commerce functions into a single, dedicated solution.
Ibexa Commerce offers a streamlined, unified platform where you can personalize each aspect of the online shopping experience. You can completely revamp your online stores and give your consumers exceptional purchasing experiences, from first contact to post-purchase support.
Availability¶
To start using Ibexa Commerce, you need to purchase a product license. For more information, see Ibexa Commerce license pricing. You can also contact us or one of our partners.
How it works¶
Technical backstage¶
With an active license, you can start the installation process that uses the Composer.
Ibexa Commerce is based on Symfony. With a help of documentation and trainings, any developer familiar with Symfony or even PHP alone can learn how to use available extension points and extend the platform.
Version control systems and environment variables allow you to deploy your extensions and settings on several environments, such as Ibexa Cloud.
Ibexa Commerce is built on Ibexa Experience and includes all bundles, APIs, and features that come with both Headless and Experience editions.
Capabilities and benefits¶
With Ibexa Commerce you can focus on accelerating your transformation into a fully-fledged eCommerce. It comes with all the necessary tools: customized catalogs, integration with CDP, personalized checkout workflows, payment gateway integration, transactional emails, and more.
Core features¶
Ibexa Commerce includes all the features you need to launch your online store and reduce the time it takes to go live.
Order management¶
With the advanced Order management tools, you can manage orders with ease. Depending on your permissions, you can search for orders, review their details and updates, track completion status, and cancel orders that are created when store customers purchase products. When searching for orders, you can use filters to save time and reduce effort. Order management is strongly connected with other components of the Commerce offering, such as Cart and Checkout, so users can speed up the process by uploading an order list or repeating previous transactions.
Payment management¶
The Payment component allows users to search for payment methods and payments, create new and manage existing payments and payment methods, and filter search results. Users can also enable or disable payment methods, change payment details, and cancel payments, depending on their role.
Shipping management¶
With the Shipping component users can create and manage shipments, search for shipments, filter search results, and define and manage various shipping methods. Depending on their role, users can also enable or disable shipping methods, change status of shipments, and cancel shipments.
Storefront¶
The Storefront package includes a starter kit for developers. It is a foundational set of components that developers can customize and extend to create their own web store implementations. It contains default UI components and widgets that can be modified to create a customized web store.
Relevant faceted search¶
Search becomes crucial when your product catalog is extensive. Products can be sorted according to a variety of criteria using faceted search. The value it brings makes it a vital component in merchandizing. You can set up your search engine using Ibexa Commerce to help clients find what they're looking for more easily, which could result in more purchases.
Catalog management¶
Ibexa Commerce gives you the ability to manage your product repository - PIM, and construct an infinite number of product catalogs, each with unique prices, to further customize the experience for your customers.
Transactional emails¶
Commerce allows you to send transactional emails - messages that Ibexa can send through the Actito gateway to your end-users. These emails include notifications about changes in the status of various actions taken in relation to your commerce presence. With this feature you can also create email campaigns to engage users and increase sales.
Use cases¶
Create personalized shipping experience¶
Use Ibexa Personalization to transform your online stores and give your consumers great buying experiences, from initial contact to post-purchase support. No matter how complicated your product or sales process are, you can present your offer in an approachable way. Creating engaging and personalized shopping experiences with targeted offers and recommendations helps you boost sales. Within eCommerce, product recommendations can assist users in finding the exact item that meets their needs. Recommendations can be used to propose related, alternative, or complimentary products to users who are unsure what to buy.
Use effective merchandising¶
Merchandising assists in keeping the consistency of the brand and providing customized product recommendations with captivating visuals and powerful search features. You can engage your customers with eye-catching graphics and information. The search engine makes it easy to find what they're looking for by providing quick and easy access to the product catalogs.
The customer experience takes an important step forward by facilitating financial transactions through the use of powerful, individualized product suggestions provided by Ibexa Commerce and unique pricing for various customer groups.
Launch consumer-facing web stores¶
Ibexa Commerce comes with all the features you need to launch and manage your web store, like storefront starter kit, real-time cart management, stock inventory, catalog management, and more.
This edition is designed for complex enterprises and is fully customizable. It enables you to design flawless sales experiences regardless of the complexity of your business model. You can create online store that really fits your needs.
Increase B2B sales¶
Ibexa Commerce contains the best B2B features to help you speed up your digital transformation, such as corporate account management, tailored catalogs, customized workflows, effortless reordering, custom pricing, and more.
Automate business processes¶
With Ibexa Commerce, the automation process becomes easier, which is essential if your company wants to do more with less effort. It comes with all capabilities, including order and inventory management, customer data and custom pricing, which are needed to achieve it. You can integrate with over 1,300 standard apps, including your CRM, ERP, PIM and DAM systems, and build custom connectors. Also, you can use the ready-to-use pre-designed templates.