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Enabling Personalization

The Ibexa Personalization solution is based on a client-server architecture. To make enable it, you must get and set up authentication parameters.

Requesting access to the server

First, you must accept the terms and conditions of the Personalization service.

To do this, in the Back Office, select Personalization and then Dashboard. On the welcome screen, enter the following details in their respective fields:

  • full name of the person responsible for accepting the terms and conditions
  • e-mail address to which you want the confirmation to be sent
  • Installation key that can be found on the Maintenance and Support agreement details page in the service portal

Select the I have read and agree to the Terms and Conditions. checkbox, and then click Submit. Your request is sent to Ibexa, and you will receive a confirmation email in response.

Configuring customer credentials

When you receive the confirmation email, you must add the credentials to your configuration. In the root folder of your project, edit either the .env or .env.local file by adding two lines that may look similar to the following example.


You can now go back to the Back Office, refresh the Personalization dashboard and proceed to configuring the Personalization solution.

Changing the Installation key

If necessary, you can modify the Installation key configured in the personalization settings. To do this, in the Back Office, select Personalization and then Settings. Modify the value in the Installation key field and save your changes.

!! note

Clearing the Installation key field disables the Personalization solution for your account temporarily. Entering the same key re-enables the feature.